Cancellation & Refund Policy

As a standard company protocol across all direct point of sales, BLAK SAND does not endorse any return policy irrespective of a domestic or international order, neither on off the rack nor on made to order pieces, we only facilitate exchange in case of the below mentioned exceptional scenarios:

• If the product you have ordered from us is not received in good condition, is damaged or defective.
• If the product you have ordered is not fitting true to size. In all the above scenarios, the client must notify BLAK SAND about the issue through email with the images of the problem within 24 hours of receiving it.

Once an order is confirmed, it cannot be cancelled. In the event of a cancellation, the full payment (100%) will be forfeited and treated as the cancellation fee for all cancellations. Kindly take note that our brand's policy does not include the provision of refunds.